Introduction
At janjan.ai, we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information that can identify you directly or indirectly (such as your name or email address). Information that cannot identify you on its own is treated as non-personal data unless it is linked with personal data.
Scope of This Privacy Policy
This policy applies to all janjan.ai platforms and services, including our website, applications, and any related tools or features associated with janjan.ai. It describes our practices for processing personal information. Please note that external services integrated with our platform operate under their own privacy policies.
Information We Collect
Information you provide directly
We may collect personal information that you voluntarily share with us, including:
- Contact details (such as name and email address)
- Content you upload or submit while using our services
- Communications you send us (support requests, feedback, etc.)
Information collected automatically
When you use our services, we may automatically gather certain data, such as:
- Device identifiers and technical information
- IP address and approximate geolocation (if enabled)
- Usage data including pages viewed and actions taken on the platform
Information from third parties
We may also receive information about you from:
- Social media platforms (when you connect accounts)
- Analytics and advertising partners
- Service providers that support our operations
How We Use Your Information
We use the information we collect to:
- Operate, maintain, and enhance our services
- Personalize your experience
- Communicate important updates, newsletters, and promotional messages (where permitted)
- Provide customer service and respond to your requests
- Ensure security, prevent fraud, and enforce our terms
How We Share Information
We may share your information in the following situations:
- With your permission
- With trusted third-party vendors who help us run our services (hosting, analytics, payment processing, etc.)
- To comply with laws or legal processes, or respond to lawful requests
- As part of a business transaction, such as a merger, acquisition, or asset transfer, subject to applicable safeguards
We do not sell your personal information.
Data Security
We use administrative, technical, and organizational safeguards designed to protect your personal data from unauthorized access, loss, misuse, or alteration. If a data incident occurs that poses a risk to your rights, we will notify affected users in accordance with applicable law.
Data Retention
We keep personal information only for as long as it is reasonably necessary to fulfill the purposes described in this policy, or as required by law, taxation, or regulatory obligations.
Your Privacy Rights
General rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion
- Restrict or object to processing
- Request a copy of your data in portable format
EEA, UK, and Switzerland (GDPR)
You may:
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your local data protection authority
California Residents (CCPA/CPRA)
You may:
- Request information about data we collect and how it is used
- Opt out of certain data sharing or "sales" of personal information
- Request deletion of eligible personal data
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with a new effective date. Continued use of our services after changes take effect means you accept the revised policy.
Contact Us
If you have questions about this policy or wish to exercise your privacy rights, you can contact us at: